void CCallThread::DoEvaMsg(const MSG& msg)
{
SLZEvaData* pEvaData = (SLZEvaData*)msg.wParam;
SLZWindow Window;
BOOL flag = m_rInlineQueData.m_rWindowTable.QueryWindowByEvaId(pEvaData->GetEvaluatorId(),Window);
if(flag)
{
SLZData data;
//找出正在呼叫的那条数据
if(m_rCalledQueData.GetCalledQueData(Window.GetWindowId(),data))
{
data.SetEvaluateLevel(pEvaData->GetEvaLevel());
data.SetIsFinshEva(TRUE);
CTime curTime = CTime::GetCurrentTime();
data.SetFinishTime(curTime);
if(m_rCalledQueData.DeleteCalledQueData(data))//删除正在呼叫的那条数据
{
m_rFinshQueData.Add(data);//加入完成队列
}
}
else//不呼叫只评价
{
data.SetEvaluateLevel(pEvaData->GetEvaLevel());
data.SetIsFinshEva(TRUE);
CTime curTime = CTime::GetCurrentTime();
data.SetFinishTime(curTime);
data.SetWindowId(Window.GetWindowId());
data.SetWindowShowId(Window.GetShowWndId());
CString staffID = m_map_login[Window.GetWindowId()];
data.SetStaffId(staffID);
CString bussinessType;
/*
处理业务ID
*/
SLZWindow window;
m_rInlineQueData.m_rWindowTable.QueryWindowById(data.GetWindowId(),window);
CStringArray arrayQueID;
window.GetArrayQueId(arrayQueID);
if(!arrayQueID.IsEmpty())
{
bussinessType = arrayQueID[0];
}
else
{
CMap<int,int,CQueueInfo,CQueueInfo&>::CPair* pCurEva;
int count = m_map_que.GetCount();
for(int i=0;i<count;i++)
{
pCurEva = m_map_que.PLookup(i);
bussinessType = pCurEva->value.GetQueID();
break;
}
}
////////////////////////////////
data.SetBussinessType(bussinessType);
data.SetOrganId(theApp.m_logicVariables.strOrganID);
data.SetOrganName(theApp.m_logicVariables.strOrganNmae);
// data.SetQueSerialID(_T("1"));
data.SetQueueNumber(_T("0"));
data.SetCallTime(curTime);
data.SetTakingNumTime(curTime);
m_rFinshQueData.Add(data);//加入完成队列
}
}
if(pEvaData)//释放资源
delete pEvaData;
}
/*
转移队列/窗口
*/
void CCallThread::OnExChange(CallerCmd& callerCmd)
{
SLZData data;
if(m_logicVariables.ExchangeQue)
{
BOOL flag = FALSE;
CString queID = callerCmd.GetCarriedData();//获取转移的队列
if(queID.IsEmpty())return;
CQueueInfo queinfo;
for(int i=0;i<m_map_que.GetCount();i++)
{
if(m_map_que[i].GetQueManNum()==queID)//找到QUEID
{
flag = TRUE;
queinfo = m_map_que[i];
break;
}
}
//获取对应窗口正在呼叫的数据
if(flag)
{
if(m_rCalledQueData.GetCalledQueData(callerCmd.GetWindowId(),data))
{
data.SetIsOpenEva(FALSE);data.SetIsFinshEva(FALSE);
m_rCalledQueData.DeleteCalledQueData(data);//删除正在呼叫队列的数据
data.SetBussinessType(queinfo.GetQueID());
//设置队列名称
data.SetBussName(GetQueNumFromID(queinfo.GetQueID()));
data.SetWindowId(0);//不设置指定窗口,返回初始状态
m_rInlineQueData.AddHeadData(data);//添加到排队队列最前
callerCmd.SetSuccess(TRUE);
}
}
}
if(m_logicVariables.ExchangeWindow)//转移窗口
{
CString winID = callerCmd.GetCarriedData();//获取转移的窗口
if(winID.IsEmpty())return;
CCommonConvert convert;
int i_winID = -1;
convert.CStringToint(i_winID,winID);
SLZWindow Window;
BOOL flag = m_rInlineQueData.m_rWindowTable.QueryWindowBySerialID(i_winID,Window);
if(flag)//找到了窗口
{
if(m_rCalledQueData.GetCalledQueData(callerCmd.GetWindowId(),data))
{
if(JudgeWindowHaveQue(Window.GetWindowId()))//判断窗口ID下是否有可处理队列
{
data.SetIsOpenEva(FALSE);data.SetIsFinshEva(FALSE);
m_rCalledQueData.DeleteCalledQueData(data);//删除正在呼叫队列的数据
data.SetWindowId(Window.GetWindowId());
m_rInlineQueData.AddHeadData(data);//添加到排队队列最前
callerCmd.SetSuccess(TRUE);
}
else
{
callerCmd.SetSuccess(FALSE);
}
}
}
/////////////////////////////////////
}
///////////////////////////////////
}