예제 #1
0
/*
呼叫特定号码
*/
void CCallThread::OnCallNum(CallerCmd& callerCmd)
{
	CString callNum = callerCmd.GetCarriedData();//获取附加数据,就是呼叫的号码
	UINT winID = callerCmd.GetWindowId();//窗口ID
	callerCmd.SetSuccess(TRUE);
	//playsound,display
	SLZData data;
	data.SetWindowId(winID);
	data.SetQueueNumber(callNum);
	theApp.m_Controller.m_pPlaySound->DataPlay(data);
}
예제 #2
0
void CCallThread::DoEvaMsg(const MSG& msg)
{
	SLZEvaData* pEvaData = (SLZEvaData*)msg.wParam;

	SLZWindow Window;
	BOOL flag = m_rInlineQueData.m_rWindowTable.QueryWindowByEvaId(pEvaData->GetEvaluatorId(),Window);
	if(flag)
	{
		SLZData data;
		//找出正在呼叫的那条数据
		if(m_rCalledQueData.GetCalledQueData(Window.GetWindowId(),data))
		{
			data.SetEvaluateLevel(pEvaData->GetEvaLevel());
			data.SetIsFinshEva(TRUE);
			CTime curTime = CTime::GetCurrentTime();
			data.SetFinishTime(curTime);
			if(m_rCalledQueData.DeleteCalledQueData(data))//删除正在呼叫的那条数据
			{
				m_rFinshQueData.Add(data);//加入完成队列
			}
		}
		else//不呼叫只评价
		{
			data.SetEvaluateLevel(pEvaData->GetEvaLevel());
			data.SetIsFinshEva(TRUE);
			CTime curTime = CTime::GetCurrentTime();
			data.SetFinishTime(curTime);
			data.SetWindowId(Window.GetWindowId());
			data.SetWindowShowId(Window.GetShowWndId());
			CString staffID = m_map_login[Window.GetWindowId()];
			data.SetStaffId(staffID);
			CString bussinessType;
			/*
			处理业务ID
			*/
			SLZWindow window;
			m_rInlineQueData.m_rWindowTable.QueryWindowById(data.GetWindowId(),window);
			CStringArray arrayQueID;
			window.GetArrayQueId(arrayQueID);
			if(!arrayQueID.IsEmpty())
			{
				bussinessType = arrayQueID[0];
			}
			else
			{
				CMap<int,int,CQueueInfo,CQueueInfo&>::CPair* pCurEva;
				int count = m_map_que.GetCount();
				for(int i=0;i<count;i++)
				{
					pCurEva = m_map_que.PLookup(i);
					bussinessType = pCurEva->value.GetQueID();
					break;
				}
			}
			////////////////////////////////
			data.SetBussinessType(bussinessType);
			data.SetOrganId(theApp.m_logicVariables.strOrganID);
			data.SetOrganName(theApp.m_logicVariables.strOrganNmae);
//			data.SetQueSerialID(_T("1"));
			data.SetQueueNumber(_T("0"));
			data.SetCallTime(curTime);
			data.SetTakingNumTime(curTime);
			m_rFinshQueData.Add(data);//加入完成队列
		}
	}
	if(pEvaData)//释放资源
		delete pEvaData;
}