Пример #1
0
/*
接收到开启评价命令
*/
void CCallThread::OnEvaReq(CallerCmd& callerCmd)
{
	SLZData data;
	if(m_rCalledQueData.GetCalledQueData(callerCmd.GetWindowId(),data))
	{
		data.SetIsOpenEva(TRUE);//开启评价
		m_rCalledQueData.ModifyCalledQueData(data);
		callerCmd.SetSuccess(TRUE);
	}
}
Пример #2
0
/*
转移队列/窗口
*/
void CCallThread::OnExChange(CallerCmd& callerCmd)
{
	SLZData data;
	if(m_logicVariables.ExchangeQue)
	{
		BOOL flag = FALSE;
		CString queID = callerCmd.GetCarriedData();//获取转移的队列
		if(queID.IsEmpty())return;
		CQueueInfo queinfo;
		for(int i=0;i<m_map_que.GetCount();i++)
		{
			if(m_map_que[i].GetQueManNum()==queID)//找到QUEID
			{
				flag = TRUE;
				queinfo = m_map_que[i];
				break;
			}
		}
		//获取对应窗口正在呼叫的数据
		if(flag)
		{
			if(m_rCalledQueData.GetCalledQueData(callerCmd.GetWindowId(),data))
			{
				data.SetIsOpenEva(FALSE);data.SetIsFinshEva(FALSE);
				m_rCalledQueData.DeleteCalledQueData(data);//删除正在呼叫队列的数据
				data.SetBussinessType(queinfo.GetQueID());
				//设置队列名称
				data.SetBussName(GetQueNumFromID(queinfo.GetQueID()));
				data.SetWindowId(0);//不设置指定窗口,返回初始状态
				m_rInlineQueData.AddHeadData(data);//添加到排队队列最前
				callerCmd.SetSuccess(TRUE);
			}
		}
	}
	if(m_logicVariables.ExchangeWindow)//转移窗口
	{
		CString winID = callerCmd.GetCarriedData();//获取转移的窗口
		if(winID.IsEmpty())return;
		CCommonConvert convert;
		int i_winID = -1;
		convert.CStringToint(i_winID,winID);
		SLZWindow Window;
		BOOL flag = m_rInlineQueData.m_rWindowTable.QueryWindowBySerialID(i_winID,Window);
		if(flag)//找到了窗口
		{
			if(m_rCalledQueData.GetCalledQueData(callerCmd.GetWindowId(),data))
			{
				if(JudgeWindowHaveQue(Window.GetWindowId()))//判断窗口ID下是否有可处理队列
				{
					data.SetIsOpenEva(FALSE);data.SetIsFinshEva(FALSE);
					m_rCalledQueData.DeleteCalledQueData(data);//删除正在呼叫队列的数据
					data.SetWindowId(Window.GetWindowId());
					m_rInlineQueData.AddHeadData(data);//添加到排队队列最前
					callerCmd.SetSuccess(TRUE);
				}
				else
				{
					callerCmd.SetSuccess(FALSE);
				}
			}
		}
		/////////////////////////////////////
	}
	///////////////////////////////////
}