void ComplaintTicket::LoadFromDB(Field* fields)
{
uint8 idx = 0;
_id = fields[ idx].GetUInt32();
_playerGuid = ObjectGuid::Create<HighGuid::Player>(fields[++idx].GetUInt64());
_note = fields[++idx].GetString();
_createTime = fields[++idx].GetUInt32();
_mapId = fields[++idx].GetUInt16();
_pos.x = fields[++idx].GetFloat();
_pos.y = fields[++idx].GetFloat();
_pos.z = fields[++idx].GetFloat();
_facing = fields[++idx].GetFloat();
_targetCharacterGuid = ObjectGuid::Create<HighGuid::Player>(fields[++idx].GetUInt64());
_complaintType = GMSupportComplaintType(fields[++idx].GetUInt8());
int32 reportLineIndex = fields[++idx].GetInt32();
if (reportLineIndex != -1)
_chatLog.ReportLineIndex = reportLineIndex;
int64 closedBy = fields[++idx].GetInt64();
if (closedBy == 0)
_closedBy = ObjectGuid::Empty;
else if (closedBy < 0)
_closedBy.SetRawValue(0, uint64(closedBy));
else
_closedBy = ObjectGuid::Create<HighGuid::Player>(uint64(closedBy));
uint64 assignedTo = fields[++idx].GetUInt64();
if (assignedTo == 0)
_assignedTo = ObjectGuid::Empty;
else
_assignedTo = ObjectGuid::Create<HighGuid::Player>(assignedTo);
_comment = fields[++idx].GetString();
}
void WorldSession::HandleSupportTicketSubmitComplaint(WorldPackets::Ticket::SupportTicketSubmitComplaint& packet)
{
if (!sSupportMgr->GetComplaintSystemStatus())
return;
ComplaintTicket* comp = new ComplaintTicket(GetPlayer());
comp->SetPosition(packet.Header.MapID, packet.Header.Position);
comp->SetFacing(packet.Header.Facing);
comp->SetChatLog(packet.ChatLog);
comp->SetTargetCharacterGuid(packet.TargetCharacterGUID);
comp->SetComplaintType(GMSupportComplaintType(packet.ComplaintType));
comp->SetNote(packet.Note);
sSupportMgr->AddTicket(comp);
}
