static bool HandleGMTicketGetByIdCommand(ChatHandler* handler, char const* args)
{
if (!*args)
return false;
uint32 ticketId = atoi(args);
GmTicket* ticket = sTicketMgr->GetTicket(ticketId);
if (!ticket || ticket->IsClosed() || ticket->IsCompleted())
{
handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
return true;
}
// Set the ticket as viewed and save it.
SQLTransaction trans = SQLTransaction(NULL);
ticket->SetViewed();
ticket->SetResponse("Your ticket was viewed and is being serviced.");
ticket->SaveToDB(trans);
// Update the last change time.
sTicketMgr->UpdateLastChange();
handler->SendSysMessage(ticket->FormatMessageString(*handler, true).c_str());
return true;
}
static bool HandleGMTicketGetByNameCommand(ChatHandler* handler, char const* args)
{
if (!*args)
return false;
std::string name(args);
if (!normalizePlayerName(name))
return false;
// Detect target's GUID
uint64 guid = 0;
if (Player* player = sObjectAccessor->FindPlayerByName(name.c_str()))
guid = player->GetGUID();
else
guid = sObjectMgr->GetPlayerGUIDByName(name);
// Target must exist.
if (!guid)
{
handler->SendSysMessage(LANG_NO_PLAYERS_FOUND);
return true;
}
// Ticket must exist.
GmTicket* ticket = sTicketMgr->GetTicketByPlayer(guid);
if (!ticket)
{
handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
return true;
}
// Set the ticket as viewed and save it.
SQLTransaction trans = SQLTransaction(NULL);
ticket->SetViewed();
ticket->SetResponse("Your ticket was viewed and is being serviced.");
ticket->SaveToDB(trans);
// Update the last change time.
sTicketMgr->UpdateLastChange();
handler->SendSysMessage(ticket->FormatMessageString(*handler, true).c_str());
return true;
}
static bool HandleGMTicketGetByIdCommand(ChatHandler* handler, char const* args)
{
if (!*args)
return false;
uint32 ticketId = atoi(args);
GmTicket* ticket = sTicketMgr->GetTicket(ticketId);
if (!ticket || ticket->IsClosed() || ticket->IsCompleted())
{
handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
return true;
}
SQLTransaction trans = SQLTransaction(NULL);
ticket->SetViewed();
ticket->SaveToDB(trans);
handler->SendSysMessage(ticket->FormatMessageString(*handler, true).c_str());
return true;
}
static bool HandleGMTicketGetByNameCommand(ChatHandler* handler, char const* args)
{
if (!*args)
return false;
std::string name(args);
if (!normalizePlayerName(name))
return false;
// Detect target's GUID
ObjectGuid guid;
if (Player* player = ObjectAccessor::FindPlayerByName(name))
guid = player->GetGUID();
else
guid = sObjectMgr->GetPlayerGUIDByName(name);
// Target must exist
if (!guid)
{
handler->SendSysMessage(LANG_NO_PLAYERS_FOUND);
return true;
}
// Ticket must exist
GmTicket* ticket = sTicketMgr->GetTicketByPlayer(guid);
if (!ticket)
{
handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
return true;
}
SQLTransaction trans = SQLTransaction(NULL);
ticket->SetViewed();
ticket->SaveToDB(trans);
handler->SendSysMessage(ticket->FormatMessageString(*handler, true).c_str());
return true;
}