static bool HandleGMTicketDeleteByIdCommand(ChatHandler* handler, char const* args)
{
if (!*args)
return false;
uint32 ticketId = atoi(args);
GmTicket* ticket = sTicketMgr->GetTicket(ticketId);
if (!ticket)
{
handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
return true;
}
if (!ticket->IsClosed())
{
handler->SendSysMessage(LANG_COMMAND_TICKETCLOSEFIRST);
return true;
}
std::string msg = ticket->FormatMessageString(*handler, NULL, NULL, NULL, handler->GetSession() ? handler->GetSession()->GetPlayer()->GetName().c_str() : "Console");
handler->SendGlobalGMSysMessage(msg.c_str());
sTicketMgr->RemoveTicket<GmTicket>(ticket->GetTicketId());
sTicketMgr->UpdateLastChange();
if (Player* player = ticket->GetPlayer())
{
if (player->IsInWorld())
{
// Force abandon ticket
WorldPacket data(SMSG_GM_TICKET_UPDATE, 4);
data << uint32(GMTICKET_RESPONSE_TICKET_DELETED);
player->GetSession()->SendPacket(&data);
}
}
return true;
}
static bool HandleGMTicketCompleteCommand(ChatHandler* handler, char const* args)
{
if (!*args)
return false;
uint32 ticketId = atoi(args);
GmTicket* ticket = sTicketMgr->GetTicket(ticketId);
if (!ticket || ticket->IsClosed() || ticket->IsCompleted())
{
handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
return true;
}
if (Player* player = ticket->GetPlayer())
ticket->SendResponse(player->GetSession());
SQLTransaction trans = SQLTransaction(NULL);
ticket->SetCompleted();
ticket->SaveToDB(trans);
sTicketMgr->UpdateLastChange();
return true;
}
static bool HandleGMTicketCloseByIdCommand(ChatHandler* handler, char const* args)
{
if (!*args)
return false;
uint32 ticketId = atoi(args);
GmTicket* ticket = sTicketMgr->GetTicket(ticketId);
if (!ticket || ticket->IsClosed() || ticket->IsCompleted())
{
handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
return true;
}
// Ticket should be assigned to the player who tries to close it.
// Console can override though
Player* player = handler->GetSession() ? handler->GetSession()->GetPlayer() : nullptr;
if (player && ticket->IsAssignedNotTo(player->GetGUID()))
{
handler->PSendSysMessage(LANG_COMMAND_TICKETCANNOTCLOSE, ticket->GetId());
return true;
}
sTicketMgr->ResolveAndCloseTicket(ticket->GetId(), player ? player->GetGUID() : ObjectGuid(uint64(0)));
sTicketMgr->UpdateLastChange();
std::string msg = ticket->FormatMessageString(*handler, player ? player->GetName().c_str() : "Console", NULL, NULL, NULL, NULL);
handler->SendGlobalGMSysMessage(msg.c_str());
// Inform player, who submitted this ticket, that it is closed
if (Player* submitter = ticket->GetPlayer())
{
WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4);
data << uint32(GMTICKET_RESPONSE_TICKET_DELETED);
submitter->GetSession()->SendPacket(&data);
}
return true;
}