bool ChatHandler::HandleGMTicketCloseByIdCommand(const char* args) { if (!*args) return false; uint32 ticketId = atoi(args); GmTicket* ticket = sTicketMgr->GetTicket(ticketId); if (!ticket || ticket->IsClosed() || ticket->IsCompleted()) { SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); return true; } // Ticket should be assigned to the player who tries to close it. // Console can override though Player* player = m_session ? m_session->GetPlayer() : NULL; if (player && ticket->IsAssignedNotTo(player->GetGUID())) { PSendSysMessage(LANG_COMMAND_TICKETCANNOTCLOSE, ticket->GetId()); return true; } sTicketMgr->CloseTicket(ticket->GetId(), player ? player->GetGUID() : -1); sTicketMgr->UpdateLastChange(); std::string msg = ticket->FormatMessageString(*this, player ? player->GetName() : "Console", NULL, NULL, NULL); SendGlobalGMSysMessage(msg.c_str()); // Inform player, who submitted this ticket, that it is closed if (Player* submitter = ticket->GetPlayer()) { if (submitter->IsInWorld()) { WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4); data << uint32(GMTICKET_RESPONSE_TICKET_DELETED); submitter->GetSession()->SendPacket(&data); } } return true; }
static bool HandleGMTicketCommentCommand(ChatHandler* handler, char const* args) { if (!*args) return false; char* ticketIdStr = strtok((char*)args, " "); uint32 ticketId = atoi(ticketIdStr); char* comment = strtok(NULL, "\n"); if (!comment) return false; GmTicket* ticket = sTicketMgr->GetTicket(ticketId); if (!ticket || ticket->IsClosed()) { handler->PSendSysMessage(LANG_COMMAND_TICKETNOTEXIST); return true; } // Cannot comment ticket assigned to someone else //! Console excluded Player* player = handler->GetSession() ? handler->GetSession()->GetPlayer() : nullptr; if (player && ticket->IsAssignedNotTo(player->GetGUID())) { handler->PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId()); return true; } SQLTransaction trans = SQLTransaction(NULL); ticket->SetComment(comment); ticket->SaveToDB(trans); sTicketMgr->UpdateLastChange(); std::string msg = ticket->FormatMessageString(*handler, NULL, ticket->GetAssignedToName().c_str(), NULL, NULL, NULL); msg += handler->PGetParseString(LANG_COMMAND_TICKETLISTADDCOMMENT, player ? player->GetName().c_str() : "Console", comment); handler->SendGlobalGMSysMessage(msg.c_str()); return true; }
static bool HandleGMTicketDeleteByIdCommand(ChatHandler* handler, char const* args) { if (!*args) return false; uint32 ticketId = atoi(args); GmTicket* ticket = sTicketMgr->GetTicket(ticketId); if (!ticket) { handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); return true; } if (!ticket->IsClosed()) { handler->SendSysMessage(LANG_COMMAND_TICKETCLOSEFIRST); return true; } std::string msg = ticket->FormatMessageString(*handler, NULL, NULL, NULL, handler->GetSession() ? handler->GetSession()->GetPlayer()->GetName() : "Console"); handler->SendGlobalGMSysMessage(msg.c_str()); if (Player* player = ticket->GetPlayer()) { if (player->IsInWorld()) { // Force abandon ticket WorldPacket data(SMSG_GM_RESPONSE_STATUS_UPDATE, 4); data << uint8(GMTICKET_RESPONSE_TICKET_DELETED); player->GetSession()->SendPacket(&data); } } // Ticket pointer must be delete AFTER last use !! sTicketMgr->RemoveTicket(ticket->GetId()); sTicketMgr->UpdateLastChange(); return true; }
static bool HandleGMTicketGetByNameCommand(ChatHandler* handler, char const* args) { if (!*args) return false; std::string name(args); if (!normalizePlayerName(name)) return false; // Detect target's GUID ObjectGuid guid; if (Player* player = ObjectAccessor::FindPlayerByName(name)) guid = player->GetGUID(); else guid = sObjectMgr->GetPlayerGUIDByName(name); // Target must exist if (!guid) { handler->SendSysMessage(LANG_NO_PLAYERS_FOUND); return true; } // Ticket must exist GmTicket* ticket = sTicketMgr->GetTicketByPlayer(guid); if (!ticket) { handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); return true; } SQLTransaction trans = SQLTransaction(NULL); ticket->SetViewed(); ticket->SaveToDB(trans); handler->SendSysMessage(ticket->FormatMessageString(*handler, true).c_str()); return true; }
bool ChatHandler::HandleGMTicketDeleteByIdCommand(const char* args) { if (!*args) return false; uint32 ticketId = atoi(args); GmTicket* ticket = sTicketMgr->GetTicket(ticketId); if (!ticket) { SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); return true; } if (!ticket->IsClosed()) { SendSysMessage(LANG_COMMAND_TICKETCLOSEFIRST); return true; } std::string msg = ticket->FormatMessageString(*this, NULL, NULL, NULL, m_session ? m_session->GetPlayer()->GetName() : "Console"); SendGlobalGMSysMessage(msg.c_str()); sTicketMgr->RemoveTicket(ticket->GetId()); sTicketMgr->UpdateLastChange(); if (Player* player = ticket->GetPlayer()) { if (player->IsInWorld()) { // Force abandon ticket WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4); data << uint32(GMTICKET_RESPONSE_TICKET_DELETED); player->GetSession()->SendPacket(&data); } } return true; }
bool ChatHandler::HandleGMTicketCommentCommand(const char* args) { if (!*args) return false; char* tguid = strtok((char*)args, " "); uint32 ticketId = atoi(tguid); char* comment = strtok(NULL, "\n"); if (!comment) return false; GmTicket *ticket = sTicketMgr->GetTicket(ticketId); if (!ticket || ticket->IsClosed()) { PSendSysMessage(LANG_COMMAND_TICKETNOTEXIST); return true; } // Cannot comment ticket assigned to someone else Player* player = m_session->GetPlayer(); if (ticket->IsAssignedNotTo(player->GetGUID())) { PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId()); return true; } SQLTransaction trans = SQLTransaction(NULL); ticket->SetComment(comment); ticket->SaveToDB(trans); sTicketMgr->UpdateLastChange(); std::string msg = ticket->FormatMessageString(*this, NULL, ticket->GetAssignedToName().c_str(), NULL, NULL); msg += PGetParseString(LANG_COMMAND_TICKETLISTADDCOMMENT, player->GetName(), comment); SendGlobalGMSysMessage(msg.c_str()); return true; }
static bool HandleGMTicketAssignToCommand(ChatHandler* handler, char const* args) { if (!*args) return false; char* ticketIdStr = strtok((char*)args, " "); uint32 ticketId = atoi(ticketIdStr); char* targetStr = strtok(NULL, " "); if (!targetStr) return false; std::string target(targetStr); if (!normalizePlayerName(target)) return false; GmTicket* ticket = sTicketMgr->GetTicket(ticketId); if (!ticket || ticket->IsClosed()) { handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); return true; } // Get target information uint64 targetGuid = sObjectMgr->GetPlayerGUIDByName(target.c_str()); uint64 targetAccountId = sObjectMgr->GetPlayerAccountIdByGUID(targetGuid); uint32 targetGmLevel = AccountMgr::GetSecurity(targetAccountId, realmID); // Target must exist and have administrative rights if (!targetGuid || AccountMgr::IsPlayerAccount(targetGmLevel)) { handler->SendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_A); return true; } // If already assigned, leave if (ticket->IsAssignedTo(targetGuid)) { handler->PSendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_B, ticket->GetId()); return true; } // If assigned to different player other than current, leave //! Console can override though Player* player = handler->GetSession() ? handler->GetSession()->GetPlayer() : NULL; if (player && ticket->IsAssignedNotTo(player->GetGUID())) { handler->PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId(), target.c_str()); return true; } // Assign ticket SQLTransaction trans = SQLTransaction(NULL); ticket->SetAssignedTo(targetGuid, AccountMgr::IsAdminAccount(targetGmLevel)); ticket->SaveToDB(trans); sTicketMgr->UpdateLastChange(); std::string msg = ticket->FormatMessageString(*handler, NULL, target.c_str(), NULL, NULL); handler->SendGlobalGMSysMessage(msg.c_str()); return true; }
static bool HandleGMTicketAssignToCommand(ChatHandler* handler, char const* args) { if (!*args) return false; char* ticketIdStr = strtok((char*)args, " "); uint32 ticketId = atoi(ticketIdStr); char* targetStr = strtok(NULL, " "); if (!targetStr) return false; std::string target(targetStr); if (!normalizePlayerName(target)) return false; GmTicket* ticket = sTicketMgr->GetTicket(ticketId); if (!ticket || ticket->IsClosed()) { handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); return true; } ObjectGuid targetGuid = sObjectMgr->GetPlayerGUIDByName(target); uint32 accountId = sObjectMgr->GetPlayerAccountIdByGUID(targetGuid); // Target must exist and have administrative rights if (!AccountMgr::HasPermission(accountId, rbac::RBAC_PERM_COMMANDS_BE_ASSIGNED_TICKET, realmID)) { handler->SendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_A); return true; } // If already assigned, leave if (ticket->IsAssignedTo(targetGuid)) { handler->PSendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_B, ticket->GetId()); return true; } // If assigned to different player other than current, leave //! Console can override though Player* player = handler->GetSession() ? handler->GetSession()->GetPlayer() : NULL; if (player && ticket->IsAssignedNotTo(player->GetGUID())) { handler->PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->GetId(), target.c_str()); return true; } // Assign ticket SQLTransaction trans = SQLTransaction(NULL); ticket->SetAssignedTo(targetGuid, AccountMgr::IsAdminAccount(AccountMgr::GetSecurity(accountId, realmID))); ticket->SaveToDB(trans); sTicketMgr->UpdateLastChange(); std::string msg = ticket->FormatMessageString(*handler, NULL, target.c_str(), NULL, NULL, NULL); handler->SendGlobalGMSysMessage(msg.c_str()); if ((sIRC->TICMASK & 16) != 0 && (sIRC->BOTMASK & 1024) != 0 && sIRC->ticann.size() > 0) { std::string ircchan = "#"; std::ostringstream smsg; ircchan += sIRC->ticann; smsg << "[\00304Ticket Assigned\003][By:\00304 " << ticket->GetPlayerName().c_str() << " \003][ID: \00304" << ticket->GetId() << " \003][Assigned To: \00304" << target.c_str() << " \003]"; sIRC->Send_IRC_Channel(ircchan, smsg.str().c_str() , true); } return true; }
static bool HandleGMTicketUnAssignCommand(ChatHandler* handler, char const* args) { if (!*args) return false; uint32 ticketId = atoi(args); GmTicket* ticket = sTicketMgr->GetTicket(ticketId); if (!ticket || ticket->IsClosed()) { handler->SendSysMessage(LANG_COMMAND_TICKETNOTEXIST); return true; } // Ticket must be assigned if (!ticket->IsAssigned()) { handler->PSendSysMessage(LANG_COMMAND_TICKETNOTASSIGNED, ticket->GetId()); return true; } // Get security level of player, whom this ticket is assigned to uint32 security = SEC_PLAYER; Player* assignedPlayer = ticket->GetAssignedPlayer(); if (assignedPlayer && assignedPlayer->IsInWorld()) security = assignedPlayer->GetSession()->GetSecurity(); else { ObjectGuid guid = ticket->GetAssignedToGUID(); uint32 accountId = sObjectMgr->GetPlayerAccountIdByGUID(guid); security = AccountMgr::GetSecurity(accountId, realmID); } // Check security //! If no m_session present it means we're issuing this command from the console uint32 mySecurity = handler->GetSession() ? handler->GetSession()->GetSecurity() : SEC_CONSOLE; if (security > mySecurity) { handler->SendSysMessage(LANG_COMMAND_TICKETUNASSIGNSECURITY); return true; } std::string assignedTo = ticket->GetAssignedToName(); // copy assignedto name because we need it after the ticket has been unnassigned SQLTransaction trans = SQLTransaction(NULL); ticket->SetUnassigned(); ticket->SaveToDB(trans); sTicketMgr->UpdateLastChange(); std::string msg = ticket->FormatMessageString(*handler, NULL, assignedTo.c_str(), handler->GetSession() ? handler->GetSession()->GetPlayer()->GetName().c_str() : "Console", NULL, NULL); handler->SendGlobalGMSysMessage(msg.c_str()); if ((sIRC->TICMASK & 16) != 0 && (sIRC->BOTMASK & 1024) != 0 && sIRC->ticann.size() > 0) { std::string ircchan = "#"; std::ostringstream smsg; ircchan += sIRC->ticann; smsg << "[\00304Ticket Assigned\003][By:\00304 " << ticket->GetPlayerName().c_str() << " \003][ID: \00304" << ticket->GetId() << " \003][Unssigned From: \00304" << assignedTo.c_str() << " \003][By: \00304" << (GetSession() ? GetSession()->GetPLayer()->GetName().c_str() : 'Console') << " \003]"; /* Keeping old line incase i fubar this :D << assignedTo.c_str() << " \003][By: \00304" << handler->GetSession()->GetPlayer()->GetName().c_str() << " \003]"; */ sIRC->Send_IRC_Channel(ircchan, smsg.str().c_str() , true); } return true; }